{"id":790,"date":"2025-12-13T08:29:11","date_gmt":"2025-12-13T08:29:11","guid":{"rendered":"https:\/\/facili-services.fr\/?page_id=790"},"modified":"2026-02-15T17:24:47","modified_gmt":"2026-02-15T17:24:47","slug":"cgv","status":"publish","type":"page","link":"https:\/\/facili-services.fr\/?page_id=790","title":{"rendered":"CGV"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"790\" class=\"elementor elementor-790\">\n\t\t\t\t<div class=\"elementor-element elementor-element-86a69fb e-flex e-con-boxed e-con e-parent\" data-id=\"86a69fb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-994a622 elementor-widget elementor-widget-heading\" data-id=\"994a622\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conditions G\u00e9n\u00e9rales de Vente<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b91e85d e-flex e-con-boxed e-con e-parent\" data-id=\"b91e85d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b3f3142 elementor-widget elementor-widget-text-editor\" data-id=\"b3f3142\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"409\" data-end=\"422\">1. Objet<\/h2><p data-start=\"423\" data-end=\"713\">Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) r\u00e9gissent les prestations d\u2019assistance administrative et d\u2019accompagnement retraite propos\u00e9es par <strong data-start=\"570\" data-end=\"589\">Facili\u2019Services<\/strong>, activit\u00e9 professionnelle exerc\u00e9e en micro-entreprise par Laurie Diebold, immatricul\u00e9e sous le num\u00e9ro SIRET 99377111200014.<\/p><p data-start=\"715\" data-end=\"822\">Ces prestations sont distinctes des actions men\u00e9es par l\u2019association <span class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\"><span class=\"whitespace-normal\">Facili&rsquo;Services Asso<\/span><\/span>.<\/p><hr data-start=\"824\" data-end=\"827\" \/><h2 data-start=\"829\" data-end=\"859\">2. Nature des prestations<\/h2><p data-start=\"860\" data-end=\"962\">Les prestations propos\u00e9es rel\u00e8vent d\u2019un accompagnement administratif et peuvent comprendre notamment :<\/p><ul data-start=\"964\" data-end=\"1257\"><li data-start=\"964\" data-end=\"1002\"><p data-start=\"966\" data-end=\"1002\">v\u00e9rification de relev\u00e9 de carri\u00e8re<\/p><\/li><li data-start=\"1003\" data-end=\"1030\"><p data-start=\"1005\" data-end=\"1030\">simulations de retraite<\/p><\/li><li data-start=\"1031\" data-end=\"1077\"><p data-start=\"1033\" data-end=\"1077\">accompagnement \u00e0 la liquidation des droits<\/p><\/li><li data-start=\"1078\" data-end=\"1148\"><p data-start=\"1080\" data-end=\"1148\">assistance administrative et accompagnement aux d\u00e9marches en ligne<\/p><\/li><li data-start=\"1149\" data-end=\"1203\"><p data-start=\"1151\" data-end=\"1203\">accompagnement des personnes r\u00e9sidant \u00e0 l\u2019\u00e9tranger<\/p><\/li><li data-start=\"1204\" data-end=\"1257\"><p data-start=\"1206\" data-end=\"1257\">accompagnement individualis\u00e9 de dossiers retraite<\/p><\/li><\/ul><p data-start=\"1259\" data-end=\"1446\">Ces prestations constituent une aide administrative et p\u00e9dagogique.<br data-start=\"1326\" data-end=\"1329\" \/>Elles ne remplacent en aucun cas les d\u00e9cisions des organismes officiels (Assurance Retraite, Agirc-Arrco, MSA, etc.).<\/p><h3 data-start=\"1448\" data-end=\"1493\">Limite de la prestation de v\u00e9rification<\/h3><p data-start=\"1494\" data-end=\"1857\">La v\u00e9rification du relev\u00e9 de carri\u00e8re comprend une analyse administrative et un contr\u00f4le cibl\u00e9 de certaines p\u00e9riodes.<br data-start=\"1611\" data-end=\"1614\" \/>Les d\u00e9marches de r\u00e9gularisation approfondies (constitution de dossiers, traitement d\u2019un grand nombre d\u2019ann\u00e9es, \u00e9changes prolong\u00e9s avec les caisses) ne sont pas incluses dans ce forfait et peuvent faire l\u2019objet d\u2019une facturation compl\u00e9mentaire.<\/p><hr data-start=\"1859\" data-end=\"1862\" \/><h2 data-start=\"1864\" data-end=\"1880\">3. Commande<\/h2><p data-start=\"1881\" data-end=\"1990\">La prestation d\u00e9bute apr\u00e8s acceptation du devis, du forfait propos\u00e9 ou confirmation \u00e9crite (mail ou message).<\/p><p data-start=\"1992\" data-end=\"2105\">Le client s\u2019engage \u00e0 fournir des informations exactes et compl\u00e8tes n\u00e9cessaires \u00e0 la r\u00e9alisation de la prestation.<\/p><hr data-start=\"2107\" data-end=\"2110\" \/><h2 data-start=\"2112\" data-end=\"2140\">4. Obligation de moyens<\/h2><p data-start=\"2141\" data-end=\"2211\">Le prestataire est tenu \u00e0 une obligation de moyens et non de r\u00e9sultat.<\/p><p data-start=\"2213\" data-end=\"2266\">Les analyses et estimations sont r\u00e9alis\u00e9es \u00e0 partir :<\/p><ul data-start=\"2267\" data-end=\"2404\"><li data-start=\"2267\" data-end=\"2307\"><p data-start=\"2269\" data-end=\"2307\">des documents transmis par le client<\/p><\/li><li data-start=\"2308\" data-end=\"2349\"><p data-start=\"2310\" data-end=\"2349\">des informations accessibles en ligne<\/p><\/li><li data-start=\"2350\" data-end=\"2404\"><p data-start=\"2352\" data-end=\"2404\">des donn\u00e9es disponibles au moment de la prestation<\/p><\/li><\/ul><p data-start=\"2406\" data-end=\"2549\">Le prestataire ne dispose pas des outils internes des caisses de retraite et ne peut garantir les montants d\u00e9finitifs ni les d\u00e9cisions finales.<\/p><hr data-start=\"2551\" data-end=\"2554\" \/><h2 data-start=\"2556\" data-end=\"2592\">5. Acc\u00e8s aux espaces personnels<\/h2><p data-start=\"2593\" data-end=\"2704\">Le prestataire ne demande ni ne conserve les identifiants personnels du client (FranceConnect, imp\u00f4ts, ameli\u2026).<\/p><p data-start=\"2706\" data-end=\"2876\">Les connexions aux espaces personnels sont r\u00e9alis\u00e9es par le client lui-m\u00eame, avec accompagnement si n\u00e9cessaire.<br data-start=\"2817\" data-end=\"2820\" \/>Le client reste responsable de la s\u00e9curit\u00e9 de ses acc\u00e8s.<\/p><hr data-start=\"2878\" data-end=\"2881\" \/><h2 data-start=\"2883\" data-end=\"2897\">6. Tarifs<\/h2><p data-start=\"2898\" data-end=\"3012\">Les tarifs sont communiqu\u00e9s avant toute prestation.<br data-start=\"2949\" data-end=\"2952\" \/>TVA non applicable, article 293B du Code G\u00e9n\u00e9ral des Imp\u00f4ts.<\/p><hr data-start=\"3014\" data-end=\"3017\" \/><h2 data-start=\"3019\" data-end=\"3035\">7. Paiement<\/h2><p data-start=\"3036\" data-end=\"3056\">Le paiement est d\u00fb :<\/p><ul data-start=\"3057\" data-end=\"3176\"><li data-start=\"3057\" data-end=\"3109\"><p data-start=\"3059\" data-end=\"3109\">\u00e0 la r\u00e9servation pour les prestations \u00e0 distance<\/p><\/li><li data-start=\"3110\" data-end=\"3176\"><p data-start=\"3112\" data-end=\"3176\">ou le jour du rendez-vous pour les accompagnements individuels<\/p><\/li><\/ul><p data-start=\"3178\" data-end=\"3224\">Modes de paiement : virement, ch\u00e8que, esp\u00e8ces.<\/p><hr data-start=\"3226\" data-end=\"3229\" \/><h2 data-start=\"3231\" data-end=\"3249\">8. Annulation<\/h2><p data-start=\"3250\" data-end=\"3381\">Toute annulation moins de 24 heures avant le rendez-vous peut entra\u00eener la facturation de la prestation, sauf cas de force majeure.<\/p><p data-start=\"3383\" data-end=\"3467\">Le prestataire peut reporter un rendez-vous en cas d\u2019indisponibilit\u00e9 exceptionnelle.<\/p><hr data-start=\"3469\" data-end=\"3472\" \/><h2 data-start=\"3474\" data-end=\"3496\">9. Responsabilit\u00e9<\/h2><p data-start=\"3497\" data-end=\"3543\">Le prestataire ne peut \u00eatre tenu responsable :<\/p><ul data-start=\"3544\" data-end=\"3701\"><li data-start=\"3544\" data-end=\"3585\"><p data-start=\"3546\" data-end=\"3585\">des d\u00e9cisions des caisses de retraite<\/p><\/li><li data-start=\"3586\" data-end=\"3637\"><p data-start=\"3588\" data-end=\"3637\">d\u2019informations inexactes fournies par le client<\/p><\/li><li data-start=\"3638\" data-end=\"3701\"><p data-start=\"3640\" data-end=\"3701\">des dysfonctionnements des services administratifs en ligne<\/p><\/li><\/ul><hr data-start=\"3703\" data-end=\"3706\" \/><h2 data-start=\"3708\" data-end=\"3732\">10. Confidentialit\u00e9<\/h2><p data-start=\"3733\" data-end=\"3820\">Toutes les informations transmises sont trait\u00e9es de mani\u00e8re strictement confidentielle.<\/p><hr data-start=\"3822\" data-end=\"3825\" \/><h2 data-start=\"3827\" data-end=\"3856\">11. Donn\u00e9es personnelles<\/h2><p data-start=\"3857\" data-end=\"3992\">Les donn\u00e9es sont trait\u00e9es conform\u00e9ment \u00e0 la r\u00e9glementation en vigueur.<br data-start=\"3927\" data-end=\"3930\" \/>La politique de confidentialit\u00e9 du site d\u00e9taille ces \u00e9l\u00e9ments.<\/p><hr data-start=\"3994\" data-end=\"3997\" \/><h2 data-start=\"3999\" data-end=\"4024\">12. Droit applicable<\/h2><p data-start=\"4025\" data-end=\"4145\">Les pr\u00e9sentes CGV sont soumises au droit fran\u00e7ais.<br data-start=\"4075\" data-end=\"4078\" \/>En cas de litige, une solution amiable sera recherch\u00e9e en priorit\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Conditions G\u00e9n\u00e9rales de Vente 1. Objet Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) r\u00e9gissent les prestations d\u2019assistance administrative et d\u2019accompagnement [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-790","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CGV - Facili&#039;Services<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/facili-services.fr\/?page_id=790\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CGV - Facili&#039;Services\" \/>\n<meta property=\"og:description\" content=\"Conditions G\u00e9n\u00e9rales de Vente 1. 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